Non-Emergency Transportaion

Our Focus

At Alliance, our clients and passengers are the heart of our company. We are committed to meeting the needs of our clients and implementing strong and sustainable business practices, including a strong driver training program and the ability to offer needs based solutions, we will be able to continue to provide a much needed service to Metro Atlanta.

Alliance aims to offer mobility services that extend beyond simply chauffeured transportation. Alliance will be a resource for providing unique solutions for your paratransit needs. This means that we will continue to be innovative in our approach to providing transportation services to our clients. Whatever the need, Allaince Healthcare will find a solution.

Drivers / Vehicles / InsuranceReliable, Safe & Responsible Drivers

Alliance employs a complete screening program for new hires and a rigorous training program before putting our drivers on the road with passengers.

Our Basic requirements for new drivers necessitate that drivers must:

  1. Possess a Valid Georgia driver’s license
  2. Be licensed as a Transportaion driver for at least 3 full years
  3. Have a clean driving record
  4. Have experience Transporting passengers

Our employment screenings include:

  1. Employment Background Checks to investigate work history & experience
  2. Criminal Background checks including a check for inclusion in the National Sex Offender Registry
  3. Employee Health Screenings (which include a TB test) to determine physical aptitude before actively performing job duties.
  4. Drug and Alcohol screenings
  5. A review of the applicant’s driving record for points and serious offenses.

Upon hire, all employees are guided through the following:

  • An overview of company policies (Including our Drug/Alcohol Abuse Policy, No-Smoking Policy, Sexual Hararssment Policy, Firearm Policy, Cell Phone & Texting Policy, & Driver Code of Conduct)
  • Customer Relations Training
  • HIPPA Training
  • The needs of those using mobility aids (ex. Wheelchairs)
  • The needs of Brain Injured/Dementia/Alzheimer Passengers
  • CPR/First Aid Training
  • Fire Extinguisher Use Review
  • Use of Wheelchair Lift and Restraints
  • Driver Safety/Defensive Driving
  • Severe Weather Training
  • Incident & Accident Reporting Process

All of our drivers are First Aid/CPR certified, have training in ADA (American’s w/Disabilities Act) law and are trained as drivers and wheelchair accessible vehicle operators through a nationally accredited program (Community Transportation Association of America or CTAA).

We have a new fleet of Vans from 2015-2017 to suit your needs.

Passenger Vans with capacity to carry 3 – 15 patients, equipped with:

  • Child Safety Locks
  • Air Conditioning/Heat
  • GPS system
  • Safety Belts & Tie Downs
  • Wheelchair Lifts/ramps
  • First Aid Kits
  • Fire Extinguisher roofs
  • High roofs

Commercial Auto & Liability Insurance

All drivers and vehicles are insured. Our insurance policy has provisions for drivers and their passengers in the event of an accident.

Compliance with GDOT (Georgia Department of Transportation)

Under GDOT, all passenger vehicles must be registered with the state and fully inspected to comply with State safety standards. All vehicles comply with GDOT requirements and have required certificates and permits.